DELIVERY PROCESS1. Free standard ground
shipping on selected items to all 48 contiguous states for a limited
time only. Some delivery locations may incur a small delivery fee.
Customers whose delivery areas do not qualify for our free shipping
offer will be notified before processing order.
2. All table tennis tables are shipped via curbside shipping.
Someone must be present at the time of delivery. The driver needs your
assistance in unloading your table, and leaves the table at the
curbside. The freight company will call you at your delivery address to
ensure that you are present when item has to be delivered.
3. For any additional or special delivery services, you may call or
email us.
Types of Deliveries
Residential Delivery: Delivery
made to home, school, church, camp, prison, or any place not zoned
commercial or that doesn't have docking facilities. LTL Carriers will
not make deliveries where stairs are involved. Ex: basements, 2nd floor,
apartments without freight elevators, etc.
Curbside Delivery:
Residential
delivery to the curb with the customer providing help for the driver to
get the freight off the end of the truck.
Lift gate
Services:
Items
delivered to your curbside is lowered to the ground from the truck
but will then have
to be picked up to move.
Inside Delivery:
Items delivered to the
curbside, lowered from the truck with your help then delivered to the
first enclosure like your garage, carport, etc.
Two-Man
Delivery:
Items delivered to your curbside is
lowered from the truck which includes another worker on the truck to
assist in the delivery.
Home Delivery:
Item
is delivered to your basement or stairs, then removes cartons and does light assembly.
Terminal
Delivery:
In case you are not home, you may have it delivered to your business or
a nearest terminal wherein you will be informed through phone call that
your item is ready for pick up. In case you have not picked up the item
for too long, a
Storage Fee may
apply.
Estimate charges of
these services are the following:
$40-$150 for Liftgate Delivery
$40-$75 for Inside Delivery
$60 an extra man per hr with minimum of 2 hours for Two-Man Delivery
$100-$250 for Home Delivery. Freight charge will depend on your
location. For an accurate charge, a freight quote should be requested.
Once again, if you
may want these extra or special type of deliveries, please call, email
or contact us
here.
Free Ground
Shipping:
Free standard ground shipping on selected items to all 48 contiguous
states for a limited time only. Some delivery locations may incur a
small delivery fee. You will be notified before processing order if your
delivery area does not qualify for our free shipping offer.
Shipping Time:
Tables are shipped directly from the warehouse to you by
freight line. The table should reach the terminal nearest to you within
one to two weeks of being shipped (this time frame varies depending on
location). Once the table reaches this terminal, the shipping company
will call you to set up a delivery appointment.
Before Signing Delivery Receipt:
The manufacturer and shipping companies do their best to ensure that
your table arrives on time and without any damage. However, sometimes,
damage does occur in shipping. It is therefore very important that you
inspect the table before signing the delivery receipt. Take your time
when you receive the table, and make sure you are satisfied before
signing. Once you sign, you have absolved the shipping company of any
responsibility and it is almost impossible to have a claim honored. If
there is a problem, make sure the driver clearly writes the problem on
the delivery receipt, and please contact us as soon as possible.
International
Customers:
Please inquire about shipping and delivery fees.
Include detailed information about shipping destination.
Contact us
here.
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